If LCI® ships the wrong item, an item damaged by LCI® or a non-functioning item, contact us within ten (10) days of your receipt of the item and we will send you an RMA and will take full responsibility over return shipping costs. We will reimburse your card when the item is returned to us. No restocking fee will be charged to your card in these instances.
If you receive the item and decide that you do not want the item, you must so notify us in writing within ten (10) days of your receipt of the item. You must also arrange for the item to be returned to us within thirty (30) days of delivery and you will then be responsible for return shipping costs. Once we receive the item, we will reimburse your card less a flat 20% restocking fee. This fee applies to the items shipped plus applicable taxes, not the original shipping cost itself.
Note that LCI® reserves the right to change these policies at any time.